Refund & Cancellation Policy
This policy explains how cancellations, booking amounts, and approved refunds are managed for KHANNA PROPERTIES across land reservations, site visits, and related transaction processes.
Contents
1) General Policy
KHANNA PROPERTIES deals primarily in land ownership opportunities and professionally managed Red Sandalwood farming projects. As land inventory is limited and specific plots may be reserved for customers upon booking, refund eligibility depends on the stage of the transaction and the nature of the payment made.
2) Site Visit Bookings
If KHANNA PROPERTIES charges a fee for a site visit:
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Cancellation requests made at least 48 hours before the scheduled visit may be eligible for a refund or rescheduling. -
Cancellation requests made less than 48 hours before the scheduled visit may not be eligible for a refund. -
KHANNA PROPERTIES reserves the right to reschedule site visits due to weather conditions, operational requirements, government restrictions, or other unforeseen circumstances.
3) Booking Amount Policy
A booking amount is typically collected to temporarily reserve a specific plot or inventory.
Once a plot is reserved:
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The inventory is removed from active marketing and sales. -
Administrative and processing costs are incurred.
Unless otherwise stated in a written agreement:
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Booking amounts are generally non-refundable. -
Refund requests, if approved by management, may be subject to administrative deductions. -
Approval of any refund request remains solely at the discretion of KHANNA PROPERTIES based on individual circumstances.
4) Land Purchase Cancellation
After execution of booking documents, agreements, or payment plans:
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Cancellation requests shall be reviewed individually. -
Any approved refund may be subject to deductions for administrative, legal, marketing, documentation, and processing expenses. -
Registration fees, government charges, stamp duties, taxes, and statutory payments are non-refundable once paid to the relevant authorities.
5) Registration & Documentation Charges
The following charges are generally non-refundable:
Once incurred, these costs cannot typically be recovered by the company.
6) Refund Processing Timeline
Where a refund is approved:
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Refunds will be processed through the original payment method whenever possible. -
Processing may take between 15 and 45 business days depending on banking procedures, documentation verification, and approval requirements.
The company shall not be responsible for delays caused by banks, payment gateways, or regulatory processes.
7) Exceptional Circumstances
KHANNA PROPERTIES may consider refund requests under exceptional circumstances, including:
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Duplicate payments -
Proven billing errors -
Regulatory restrictions affecting the transaction -
Other circumstances deemed appropriate by management
Each case will be reviewed individually and no automatic refund entitlement shall arise.
8) Company Rights
KHANNA PROPERTIES reserves the right to:
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Approve or reject refund requests. -
Verify customer identity and transaction details. -
Request supporting documents. -
Modify this policy at any time without prior notice.
Any revised policy becomes effective immediately upon publication on the website.
9) Contact Information
Organization
KHANNA PROPERTIES
Director
Gopal Khanna
Phone
Website
Operating Locations
Andhra Pradesh, Telangana, Karnataka
For refund-related requests or questions, please contact our customer support team using the details above.
Closing Statement
By making payments, reserving plots, booking site visits, or entering into any transaction with KHANNA PROPERTIES, you confirm that you have read, understood, and accepted this Refund & Cancellation Policy.